LEADS QUESTIONS?

What if I receive a bogus lead??

Each lead is viewed and checked by an actual person before being sent out. This helps to keep bogus leads from being sent out. A bogus lead is determined by having bad or no contact information for that lead. This gives you no way of making contact with that potential client. We try very hard to prevent bogus leads from being sent out but from time to time some will get sent out. If you think you have received a bogus lead, send us an email let us know. We will investigate that lead and if it is a bogus lead we will credit your leads account right away.

How do I sign up for your Leads Program?

To sign up for our Leads Program click the “Advertising” tab at the top of this screen

I signed up for your Leads Program but never received the activation email.

Wait at least 20 minutes for the email.  If you have a junk folder or use a Spam program, check that as well.  If after 20 minutes you still have not received the activation email, click the “Contact Us” tab at the top of this screen to let us know.

I have moved or would like to receive leads from a larger radius from where I live.

Sign into the “Vendor Login” and log in into your account.  Then click on “My Leads” then “Service Location”

My business would like leads for several different categories.

Sign into the “Vendor Login” and log in into your account.  Then click on “My Leads” then “Service Location”

My credit card was charged automatically with the funds I originally deposited into my account.  How can I prevent this from happening in the future?

Go to the "Vendor Login" and log into your account.  Click on "My Leads", then uncheck the use "Auto Budget" box. 

I need to add funds to “My Leads” account.

Go to the "Vendor Login" and log into your account.  Click on “My Leads ” then click on “Add Funds”.

I need to update or change my credit card on file.

Go to the "Vendor Login" and log into your account.  Click on “My Account” then “Funding Source”.

Cancel Leads Program

If you want cancel your leads program please use the “Contact Us” tab at the top of this page and put “Cancel Leads” in the subject line.  Please let us know why as we are always trying to improve.

LISTING QUESTIONS

I keep receiving an email with "A potential client just viewed your listing" in the subject line.

This is because you have a free listing in our Directory and potential client viewed your listing. Listings and our Leads program are two totally separate programs. We suggest carefully reading through that email as it explains how to stop receiving those email notifications. 

I need to edit my listing details.

Sign into the “Vendor Login” and log into your account. 

How do I sign up for a listing?

To sign up for a Listing in our directory click the “Advertising” tab at the top of this screen.

I want to upload a photo/image for my listing.

Sign into the “Vendor Login” and log into your account.  Then click on “Upload Photo”. The image has to be a jpg, jpeg, gif, png or a bmp.

I want to see what my listing page will look like.

Sign into the “Vendor Login” and log into your account.  Then click on “View Listing”.

I signed up for a Listing but never received the activation email.

Wait at least 20 minutes for the email.  If you have a junk folder or use a Spam program, check that as well.  If after 20 minutes you still have not received the activation email click the “Contact Us” tab at the top of this screen to let us know.

I travel farther now to do events and would like to have my listing show for a larger radius from where I live.

Sign into the “Vendor Login” and log into your account.  Then click on “My Listing” then “Service Location”.

How can I upgrade my listing?

Sign into the “Vendor Login” and log into your account.  Then click on “My Listings”.

In the upper right hand corner you will see an “Upgrade" link.

How can I see my stats to know visitors are viewing my listing?

(Only paid listings can view their listing traffic.) Sign into the “Vendor Login” and log into your account. Click on “My Listings” and "Traffic & Loc".

I want to upgrade/downgrade my listing.

If you want to upgrade or downgrade your listing, please us the “Contact Us” tab at the top of this page and put “Listing Changes” in the subject line.

Cancel Listing Account.

If you want stop a paid listing you can do the above or to completely remove your listing, please us the “Contact Us” tab at the top of this page and put “Cancel Listing” in the subject line. Please let us know why as we are always trying to improve.

GENERAL FAQ’S

This is my first time using your directory. How can I find professionals for my wedding or event.
Go back to the “Home” page and click the “Get Started” button on the left hand side of the page.

How can I link to you?

To get a text or banner link to our directory, click “Links” at the bottom of this page. If you place our banner or text link on your home page let us know and we will tell you how to receive some free leads from our leads program.

I need to update my account details, such as email and company name.

Go to the “Vendor Login” and log into your account.  Click on “My Account”, then click on “Account Details”.

I need to change my password.

Go to the “Vendor Login” and log into your account.  Click on “My Account”, then click on “Account Details”.

I forgot my password.

After clicking on the "Vendor Login" tab at the top of the page, just below the login area you will see a text link “Forgot Password”. Click on it. 

I have a question that’s not in your FAQ’s?

Click the “Contact Us” tab at the top of this page and send us your question. A customer service representative will get back to you within 24 hours.